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Questions, answered.

Everything about getting set up, the plans, and running service on Lokantab. Still stuck? Talk to us — we answer fast.

Getting started

Account & setup

How do I sign up?

Download Lokantab from the App Store or Google Play, open it and tap Create account. Fill in your business name, your name, an email and a password, accept the terms — and you're ready to set up your venue.

How do I set up my venue?

A short setup wizard guides you the first time you open the app. Pick your venue type and currency, then set up your menu, starting from a ready-made template for your venue type or building your own. Finish, and you can start taking orders right away.

How do I change my password?

While you're signed in, go to Settings → Account → Change password, enter your current password and choose a new one.

I forgot my password — how do I reset it?

On the sign-in screen, tap Forgot password and enter your email. We'll send you a link to set a new password.

How do I pay for my subscription?

Your subscription is managed inside the iOS and Android apps for now — open the app, go to your subscription settings and choose a plan. Billing runs through the App Store or Google Play, so there's no payment taken on the website.

On the floor

Taking orders

How do I take a dine-in (table) order?

In the point-of-sale, set the order type to Dine-in, pick your section and tap an open table. Add items from your menu — with sizes and toppings — then place the order. It's saved to that table, so you can add more rounds anytime, and the table shows live status until you settle up.

Do you support moving, merging and splitting?

Yes. Move an order to another table, merge two tables into one bill, and split the bill at checkout — for example, split it equally between guests.

Still have a question?

Start the 30-day free trial and see it in your own venue — or reach out and we'll walk you through it.

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